SERVICE AGREEMENT

Date of Last Revision: January 7, 2023

1. Service Description:
• Watch Pro Academy (WPA) is a digital platform providing educational video content on starting a luxury watches business.
• The platform offers two digital products: 'The Watch Pro Academy Masterclass' and 'The Watch Dealer Blueprint'.
2. Access and Usage:
• Upon purchase, the customer will gain access to the selected digital product for personal use and learning purposes only.
• Redistribution, sharing, or resale of the content is strictly prohibited and may result in termination of access.
3. 7-Days Money-Back Guarantee:
• WPA provides a 7-day money-back guarantee from the purchase date for all customers. If you're dissatisfied within this period, you may request a full refund by contacting [email protected], subject to eligibility criteria.
4. Refund Eligibility:
• Refunds are available for customers who have consumed less than 20% of the digital content, such as video courses, or e-books. Please submit your refund request within 7 days of purchase to be eligible.
• To apply, email [email protected] with your order number and reason for dissatisfaction. We'll verify content consumption using our internal tools to ensure eligibility.
5. Refund Process:
• WPA will process the refund request within a reasonable timeframe after receiving the request and verifying eligibility, typically up to 14 business days.
• Approved refunds will be processed back to the original payment method used at the time of purchase. Please note that it may take several days for the refunded amount to appear in your account, depending on your bank or payment provider.
6. Product Ownership:
• Customers acknowledge that all content provided by WPA remains the intellectual property of Watch Pro Academy.
• Customers may not claim ownership or attempt to reproduce, modify, or distribute the content without explicit permission.
7. Availability and Modifications:
• WPA strives to maintain uninterrupted access to the platform, but occasional downtime may occur due to maintenance or technical issues.
• WPA reserves the right to modify or update the content, features, or terms of service without prior notice.
8. Limitation of Liability:
• WPA shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the platform or its content.
9. Privacy and Data Protection:
• WPA will handle customer data in accordance with its Privacy Policy, ensuring the protection and confidentiality of personal information.
10. Governing Law and Jurisdiction:
• This Service Agreement shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflicts of law principles.
• Any dispute arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts in [Jurisdiction].
11. Termination:
• WPA reserves the right to terminate or suspend access to the platform for customers who violate the terms of service.

We reserve the right to modify this policy at any time to better serve our customers or comply with legal requirements. Any changes will be communicated through our website and will apply to purchases made after the date of the change.

By making a purchase and accessing Watch Pro Academy's digital products, customers agree to abide by the terms and conditions outlined in this Service Agreement.